Last updated: 21 September 2026

These Terms and Conditions govern your use of sixsencesspa.com and any booking, service, gift voucher or product purchased from Six Senses Asian Massage & Spa. By using the website or placing an order, you agree to these Terms.

1. Business information

Six Senses Asian Massage & Spa is operated by KNV INTERNATIONAL LTD, company registration number HE427080, VAT number 10427080V.

Registered address: Tafoi Ton Vasileon, 4 Queens Gardens Dora, Flat 5, 8046 Paphos, Cyprus.
Telephone: +357 99 778982
Email: jessie@knvinternational.com

2. Website information

We take reasonable care to keep descriptions, prices and availability accurate. Images are illustrative and individual treatment experiences and results vary. We may correct obvious errors before accepting a booking or order and will contact you if a material correction affects your purchase.

3. Bookings and contract formation

Submitting an online order or booking request does not by itself guarantee an appointment. A contract is formed when we accept the booking or order and send confirmation, or when we otherwise confirm it directly. You are responsible for providing complete and accurate contact and booking information.

Appointment availability is subject to therapist schedules, treatment suitability and operational capacity. We may contact you to propose an alternative time, therapist or suitable treatment.

4. Prices and payment

Prices are displayed in euros (EUR) and include applicable taxes unless clearly stated otherwise. The total amount payable is shown before order confirmation. Payment must be made using an available payment method. We do not ask customers to send card details by ordinary email.

Promotional offers, packages and discount codes are subject to their stated validity, availability and conditions and cannot be combined unless expressly permitted.

5. Appointment changes and cancellations

You may cancel or reschedule an appointment without charge by notifying us at least 24 hours before the scheduled start time. Cancellations made with less than 24 hours’ notice and no-shows are normally non-refundable. Full details are set out in our Cancellation & Refund Policy.

If we cancel an appointment, you may choose a full refund for the affected service or reschedule to an available date and time.

6. Arrival and treatment time

Please arrive early enough to complete any required consultation. Late arrival may reduce treatment time so that later appointments are not delayed, while the original booking price remains payable. We may decline or stop a service where continued treatment would be unsafe, inappropriate or disruptive.

7. Health information, consent and suitability

Our massage and spa services are intended for relaxation and general wellbeing. They are not medical diagnosis, medical treatment or a substitute for advice from a qualified healthcare professional.

Before treatment, you must tell us about relevant medical conditions, pregnancy, allergies, recent surgery or injury, medication, skin conditions and any other circumstance that could affect treatment suitability. If you are uncertain, obtain advice from an appropriate healthcare professional before booking.

You may ask questions, request an adjustment or withdraw consent at any time during a treatment. We may recommend another service, postpone treatment or decline to proceed where reasonably necessary for safety.

8. Conduct and safety

Customers must behave respectfully toward staff and other guests. Harassment, sexual requests, threatening conduct, intoxication or unsafe behaviour will not be tolerated. We may end a treatment or refuse service in these circumstances without a refund where permitted by law.

9. Minors

Customers under 18 may receive services only where the treatment is age-appropriate and with the consent and, where requested, presence of a parent or legal guardian. We may refuse a treatment that we consider unsuitable for a minor.

10. Gift vouchers

Gift vouchers are valid for the period and services stated at purchase. They must be presented or verified before use, are not redeemable for cash and may not be resold. Expired, lost or stolen vouchers are handled in accordance with the terms shown at purchase and applicable law.

11. Physical products

Product descriptions and usage instructions should be read before purchase and use. Do not use a product if you have a known sensitivity to an ingredient. Your cancellation, return and legal guarantee rights are described in our Cancellation & Refund Policy and under applicable consumer law.

12. Intellectual property

Unless otherwise stated, website text, branding, graphics, photographs and layout are owned by or licensed to KNV INTERNATIONAL LTD. You may view and print reasonable extracts for personal, non-commercial use. You may not reproduce, sell, modify or commercially exploit website content without prior written permission.

13. Acceptable website use

You must not misuse the website, interfere with its security or operation, attempt unauthorised access, submit false bookings, introduce malicious code, scrape content at unreasonable scale or use the website for unlawful purposes.

14. Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded, including mandatory consumer rights. Subject to that limitation, we are not responsible for indirect or unforeseeable loss, loss caused by inaccurate information supplied by you, or failure caused by events reasonably beyond our control.

We do not promise a particular therapeutic or cosmetic result. Outcomes vary between individuals. You remain responsible for following reasonable preparation, aftercare and product-use instructions.

15. Privacy and cookies

Personal data is handled in accordance with our Privacy Policy. The website may use necessary and optional cookies as described in our cookie information and consent controls.

16. Complaints

Please raise service concerns as soon as reasonably possible so that we can investigate and try to resolve them. Contact us at jessie@knvinternational.com or +357 99 778982, including relevant booking or order details.

17. Governing law

These Terms are governed by the laws of the Republic of Cyprus. Nothing in this section removes any mandatory consumer protection or jurisdictional rights that apply to you under Cyprus or European Union law.

18. Changes to these Terms

We may update these Terms when our services, website or legal obligations change. The version published at the time of your booking or order applies to that transaction unless a mandatory legal requirement provides otherwise.

19. Contact

KNV INTERNATIONAL LTD
Tafoi Ton Vasileon, 4 Queens Gardens Dora, Flat 5, 8046 Paphos, Cyprus
Email: jessie@knvinternational.com
Telephone: +357 99 778982